Privacy Policy

This document was last updated 11.03.2021

RILOS LLC (121205, Moscow, Skolkovo Innovation Center territory, Bolshoy boulevard, building № 42, korpus 1, space 337)  is committed to protecting your privacy and to developing technology that gives you the most powerful and secure online experience.

You can travel through most of our site without giving us any information about yourself. But sometimes we do need information to provide services that you request, and this statement of privacy explains data collection and use in those situations.


We will ask you when we need information that personally identifies you (personal information) or allows us to contact you. Generally, this information is requested when you are asked to register for downloading software or documentation. Personal information collected by Rilos often is limited to address, phone, fax, e-mail address, country or location, but may include other information when needed to provide a service you requested.


To inform our employees as well as Authorized Representative and Distributor channels of your interest in our products.

To inform you of product updates, upcoming seminars and other valuable information regarding Rilos and its products.

We occasionally hire other companies to provide limited services on our behalf, including packaging, mailing and delivering purchases, answering customer questions about products or services, sending postal mail and processing event registration. We will only provide those companies the information they need to deliver the service, and they are prohibited from using that information for any other purpose.

Rilos will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Rilos or the site; (b) protect and defend the rights or property of Rilos and its family of Web sites, and, (c) act in urgent circumstances to protect the personal safety of users of Rilos, its Web sites, or the public.

Rilos may send out periodic e-mails informing you of technical service issues related to a product or service you requested. You will not be able to choose to unsubscribe to these mailings, as they are considered an essential part of the service you have chosen.


Rilos strictly protects the security of your personal information and honors your choices for its intended use. We carefully protect your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction.

Your personal information is never shared outside the company without your permission, except under conditions explained above. Inside the company, data is stored in password-controlled servers with limited access. Your information may be stored and processed in Russian Federation or any other country where Rilos, its subsidiaries, affiliates or agents are located.


A cookie is a small text file, which is placed on your computer or other device. It makes it possible for us to recognize your computer and gather information about which pages and functions are visited with your computer. Cookies contain only anonymous information.

Cookies are used by most websites and are in many cases essential for the website to work properly.


We use cookies on this website for various purposes related to functionality, web analysis and marketing. We use cookies primarily to gather statistics about the users’ visits. The information gathered is used to improve the user experience on our website.

The information gathered by the cookie is defined by Google Analytics and is information such as:

  • Time of current site visit.
  • If and when the site was last visited by the user.
  • From which site did the user come to the Rilos website (note that first party cookies do not share information across sites).
  • IP address, which again is used to identify information like country, state, city (this is known as IP geolocation).The cookie does not collect information like name, email or other address or billing information.

Also the Google Analytics Terms of Service clearly prohibits any Analytics customers from gathering information that associate personal information with Google Analytics information.

The information the users supply varies from form to form depending on purpose. Be aware that these forms are created in accordance with global and local laws and regulations.

Read more about how you control cookies in your browser on


Rilos will occasionally update this privacy statement. When we do, we will also revise the “last updated” date at the top of the privacy statement. For material changes to this Statement, Rilos will notify you by placing prominent notice on the Web site.


Rilos welcomes your comments regarding this Statement of Privacy, please contact us by using the web form on our web site.